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Are services offered at Nahata’ Dziil Health Center?

Yes, there is a full-time diabetes educator and part-time nursing assistant.

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Can I come to TMC if I usually get my care at a different facility or service unit?

Yes! We may need to get records from these other hospitals but we see pregnant women from all over.

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Can I use my phone to listen to music during my workouts?

Yes, phones can be used for music, fitness apps, activities, e-reader, and workout videos. Wellness Center members must wear earphones for personal audio.

For HIPAA compliance, the wellness center prohibits photos or videos. Refer to posters on the gym floor for instructions. No phone calls or excessive texting will be allowed on the fitness floor.

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Wellness

Nihi Dine'é Bá

Can my None-Emergency Medical Transport driver pickup my referral?

Due to patient privacy (HIPAA), None-Emergency Medical Transport (NEMT) drivers are not allowed to pick up patient referrals.

General

Contract Health

Nahata'Dziil

Purchase Referred Care

Tséhootsooí

Can my family member or friend attend my appointment?

Always feel free to bring someone with you to your appointments. A family member or friend can help ask questions, remember the information your care team gives you, and provide support.

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Do I need a referral for every appointment by a specialist off the reservation?

Yes, every visit to a specialist requires a referral. One appointment, One referral.

‍Patients are responsible for contacting PRC for:

Specialist name
Specialist office location
Date and time of appointment

General

Nahata'Dziil

Purchase Referred Care

Tséhootsooí

Do I need to be “in shape” to attend a class?

Exercise classes will consist of low to moderate intensity movements and activity; meaning you’ll sweat, but you should be able to breathe without significant effort throughout the entire class. The classes are easy to follow, and instructors will offer modifications to meet your specific exercise goals. Modifications may include higher or lower intensity options or alternative moves

Nihi Dine'é Bá

Wellness

Do we need to watch the orientation video?

Yes, watching theorientation video is required when signing up to use the wellness center.

Nihi Dine'é Bá

Wellness

Do you give incentives away?

Yes, incentives are given for active participation in certain activities, events and classes throughout the year. One way to earn incentives is the wellness bingo card. Anyone can pick up a bingo card at a wellness education class. For more information, visit the wellness center front desk.

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Nihi Dine'é Bá

Wellness

Do you offer one-on-one personal training to the community?

No, however, there are Fitness Specialists and Fitness Health Tech’s available to assist you with general exercise questions.

Wellness

Nihi Dine'é Bá

Does the facility have showers and lockers?

Yes, Wellness Center users are able to utilize the showers and lockers at their own discretion. Toiletry items and towels are NOT provided by the facility.

Wellness

Nihi Dine'é Bá

Example Service FAQ Question 1

This is where the answer to the FAQ will go.

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How do I cancel or reschedule my appointment?

Please call our office receptionist at (928) 729-8467 to cancel or reschedule your appointment. They are available Monday - Friday, 8:00am - 5:00pm.

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How do I get referred to the diabetes program?

Your doctor or primary care provider can refer you. Ask them for a referral.

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How much time will it take for me to sign-up for a new membership?

We recommended to set aside at least 20 minutes to complete the paperwork process for an individual plan and watch the orientation video. For a friends and family plan, additional time may be needed to complete paperwork.

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Wellness

Nihi Dine'é Bá

I don’t have child care… can I bring my kids to my appointment?

Unfortunately, no visitors (including children) are allowed in the clinic for prenatal visits. This is to keep you and them as safe as possible during this pandemic.

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I just found out I am pregnant (first-time mom) what do I do?

Call the clinic at (928) 729-8770 and let us know that you have had a positive pregnancy test. You will be scheduled with a telephone intake and then for your first in-person visit.

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If I get referred to a specialist at a different health facility off the reservation, am I responsible for my bill?

If you are a patient at a FDIHB facility and the referral meets the PRC eligibility requirements, the referral is paid for. If unqualified, then the patient is responsible for payment.

Tséhootsooí

Nahata'Dziil

General

Purchase Referred Care

Contract Health

Is there a swimming pool and sauna?

No, Nihi Dine’e Ba –For the People Wellness Center does not have a swimming pool or sauna.

Nihi Dine'é Bá

Wellness

This will be a frequently asked question.

This will be the answer to that question.

Tséhootsooí

Nahata'Dziil

Mobile Health

Careers

Services

This will be a frequently asked question.

This will be the answer to that question.

Tséhootsooí

Nahata'Dziil

Mobile Health

Careers

Services

What am I required to wear inside the Nihi Dine’e ba Wellness Center?

Wellness Center members must wear appropriate clothing during use of the Wellness Center.

No inappropriate logos, graphics, or messages on any clothing item will be allowed. This includes explicit, illicit, or alcohol/drug paraphernalia words or images.
Wellness staff will address any member who does not meet the above requirements to adhere to the dress code.
- Wellness Center members may be asked to leave the facility for the day if unable to meet the clothing guidelines. No refunds will be given.
The Wellness Center does not discriminate on the basis of gender with respect to permissible or prohibited clothing.
Shoes
- Clean athletic shoes are required to be worn at all times.
  - Shoes must be free of mud, blood, rocks, bullheads and other outdoor materials.
- Prohibited shoes include muddy shoes, boots, slides, or open-toed shoes are not allowed (examples: crocs, western boots, etc.)
- Members must bring an extra pair of clean shoes for use in the facility during rain and snow days.
Clothing
- Appropriate workout clothing is required at all times. No revealing clothes will be allowed.
  - Tops: No thin strap shirts. Crop tops must meet the top line of bottoms (shorts or pants).
  - Pants: No denim jeans. All bottoms must meet the 6” inseam requirement.
  - Prohibited clothing includes but is not limited to jeans, cargo pants, skirts, dresses, clothing with inappropriate images, soiled or dirty clothing, transparent or revealing clothing, and scrubs.
  - Shirts and undergarments are required at all times.

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Nihi Dine'é Bá

Wellness

What are my next steps? Call? During what time?

You can always call the clinic from 8 am to 5 pm at (928) 729-8770. If during non-business hours, you can call the hospital operator and ask to be connected to the labor and delivery unit to speak with an obstetric provider.

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What are the Wellness Center hours of operation?

Monday, Tuesday, Wednesday & Friday 6:00 AM- 8:00 PM

*Thursday 6:00 AM - 8:00 PM (*CLOSED 8:00 AM to 10:00 AM)

Saturday 7:00AM – 11:00 AM.

Keep in mind we are closed every Thursday 8:00 AM to 10:00 AM, closed on holidays as well asSaturday’s that fall before a FDIHB observed holiday. There will be gym closures throughout the year due to events, staff meetings, inclement weather, etc. Typically, announcements are sent through the gym membership software via email or FDIHB social media platforms.

Wellness

Nihi Dine'é Bá

What is the U. S. Treaty obligation for American Indian Health?

Indian Health Services (IHS) provides primary direct care (at no cost) at IHS/638 facilities and can support referrals based on eligibility criteria.

General

Nahata'Dziil

Purchase Referred Care

Tséhootsooí

Contract Health

What kind of guardianship paper is needed to verify age?

State-issued identification card, driver’s license, birth certificate, etc.

Nihi Dine'é Bá

Wellness

What other diabetes-related services are offered at TMC?

As a patients diagnosed with diabetes, you should be provided with information to improve your health. TMC offers access to a dietitian to help you manage food, a clinical pharmacist to help you manage your medications, and a diabetes educator to help you understand diabetes and manage your blood sugar.

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What types of membership do you have? What are the rates?

Curious what type of membership is best for you? Our options are below.

‍Standard Membership: $30 per month

Group Membership: $75 per month
Discounted Membership: $15 per month
- 55+years old
- Veteran & Active Military
- College Student (active class schedule)
- School District Employee—school ID needed to verify.
- Public Safety (LEO, FD, Security, EMS) - ID or badge needed to verify
- Medical Transportation Drivers—check stub or letter from employer needed to verify.
- At Home Health Care Providers
Bi-Weekly Rate: $20 /bi-wk
1 Week Drop-In: $15/wk
Single Day Drop-In: $5/day

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Wellness

Nihi Dine'é Bá

What’s Inside Nihi Dine'é Bá Wellness Center?

We offer an amazing fitness gym, a state-of-the-art demonstration kitchen and garden, comprehensive rehabilitation services like physical and occupational therapy, a caring patient care area, and well-equipped office spaces—all tailored for your well-being!

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Wellness

Nihi Dine'é Bá

What’s the difference between managed and unmanaged diabetes?

Managed diabetes is when you have an A1c below 7% for most people and working with your provider to keep you healthy. Unmanaged diabetes is when your A1c is above 8% and you are not participating in your healthcare.

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When should I talk with a diabetes educator?

At diagnosis or if you have never taken part in a diabetes education program.
Every year.
When it’s harder to manage diabetes, such as changes in access to food or money, you are stressed or anxious about your numbers, when new health issues come up, when starting a new diabetes medication, during big changes in life (changes in living situation, divorce, death of a family member).
When diabetes-related complications happen.

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Why are Indian descendants not eligible for Purchase Referred Care (Contract Health) off the reservation?

Residency within the PRC delivery area is a requirement. If location of home is not on the reservation, there is no eligibility.

Nahata'Dziil

Tséhootsooí

General

Contract Health

Purchase Referred Care

Will PRC pay for lodging and meals while traveling for specialized care?

No. All lodging and meal request are faxed to Arizona Health Care Cost Containment System (AHCCCS), Arizona's Medicaid agency, for approval. PRC does not approve meal and lodging for patients

General

Nahata'Dziil

Purchase Referred Care

Tséhootsooí

Contract Health

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